In case you’ve never had a hosting account or you are changing companies and the new one deploys an interface that you have not seen so far, you may become confused about how to complete a specific operation in your account or on your desktop computer. That is why, lots of web hosts have set up a knowledge base, which describes the most common questions and challenges connected with the specific platform they use, rather than adding only generic info. This type of knowledge base will help you find the desired info swiftly and easily, so you will not need to invest plenty of time and effort on matters that may require something as elementary as clicking on a button or marking a tick box. In this way, not only can you get things done, but you can also learn lots of new and important facts, both about the way you can manage your account and about the way the web hosting service works as a whole.
Extensive Online Documentation in Shared Hosting
Our shared hosting plans feature an extensive knowledge base where you can find info about all the challenges that you may encounter and their resolutions. You can find out how to set up and administer an electronic mailing list, how to use an .htaccess config file, or how to continue if the settings of your email client are correct, but nonetheless you are unable to send emails, for instance. We have tried our absolute best to be as comprehensive as possible and to encompass all possible options so as to save you time and to provide you with different solutions for each problem. The knowledge base contains educative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in every section of the Control Panel, whilst if you prefer to browse through the entire article collection, you can visit the Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers include a comprehensive article archive where you can find any info that you might need about our hosting services or about the Hepsia Control Panel that we use. We have compiled it based on the feedback that we have assembled from our clients over the years and, as a consequence, our articles deal with particular issues that you may confront and offer the quickest means of recovering them, for instance receiving an HTTP 500 error message or being unable to send e-mails from your desktop computer even though you have the right settings. The articles are available in every single section of the Control Panel and you can consult them whenever you like. They can help you expand your knowledge not only about our services, but also about the web hosting realm in general, as they feature exhaustive guidelines and general information such as what cron jobs or file access permissions are.