Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reply warranty with all of our shared hosting services packages, meaning that each individual assistance request you submit is going to be replied to in less than one hour max. Our support company members have been qualified to very quickly remedy any case and to provide you with reasonable guidance on any difficulty that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • You can contact us 24x7x365 with any issue you may have connected to MurnHost’s products. We have consultants working regularly to give support every time needed. You may use the ticket system or drop an e–mail at any time, or pick up the phone or use the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in an in depth education base into the Control Panel allowing you to get hold of valuable step–by–step information at any time. Each part of the Control Panel features its own contextual help area presenting a variety of how–to content articles. We have also made training videos to offer you a far better idea of how to conduct any given process.