1 hour ticket response
Fast support is our chief task and this is why we’ve got a team of expert techs who are ready to provide a fast reply to any question that you could have. Simply open your tech support ticket from your Web Control Panel and we will reply back to you within 1 hour in the worst case scenario. In fact, we strive hard and aim for a twenty–minute helpdesk ticket response time.
An Excellent Support Service
We have a team of web hosting support techs who are ready to respond to all your questions whenever you are in need of support. Most of our help desk team representatives have several years of experience in the shared hosting services industry, so you can always rely on swift and appropriate answers to your queries.
A User–Friendly Help Section
Integrated into the Web Control Panel is an easy–to–navigate Help Center, which features various sources of information. You can search through a constantly updated knowledgebase offering web hosting account management articles and website administration articles, check our instructional video tutorials or take a glance at our F.A.Q. section.
