Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Warranty

  • Our team of specialists will do their best to answer to your support inquiries within less than 1 hour. If, however, the situation you have stumbled upon needs the assistance of the Admin =Dept,= we’ll address the ticket to the person on duty and will post a comment to let you know.

  • Top quality support service

  • Qualified Tech Support Service

  • Our client help team will be working for you round the clock to to reply to all help demand tickets that you send to us. We offer tech support for all the software applications that are installed in advance on your web server. These include our in–house created Web Control Panel, the chosen OS and the server management panel (with regards to the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • Each part of the Web Control Panel that comes as a gift with your VPS provides you with an included collection of articles. One can find a variety of illustrative how to articles and reviews and a group of step by step video training materials that display all the normal website managing jobs. You can start using them by hitting the Help or Video buttons in the right corner of each Control Panel section.