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Context Help

If you get lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each page. A context menu will show up. It offers in-depth information about all the operations that you can carry out on the page in question. Each context menu appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a huge collection of how-to videos illustrating how to use our web hosting Control Panel. They're shot for those of you who want to see how things are being done rather than only reading articles. Thus, anyone can quickly find their way around our Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you searching for, take a glance at our extensive Frequently Asked Questions database, which comprises questions asked by real customers and provides real solutions. We constantly update our FAQ section with new articles in order to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can contact our fantastic team of support engineers available 24-7-365 and eager to assist you with any issue. Each support ticket you submit will be responded to in less than 60 minutes (the average support ticket response time is only twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 247252

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com